Operation and Services Update from the MassHire Cape and Islands Career Center

Update 07/27/2020

Dear valued customer,

During this health crisis, MassHire Cape and Islands Career Center has put in place emergency programming to ensure that we can continue to provide critical services to our customers while maintaining social distancing protocols for the health and safety of our community, our customers and our staff.

While we are closing our buildings to walk-in traffic, our staff is available by phone and/or email.  Please call 508-771-JOBS (5627) and our staff will work with you to find the right solution for you and your family during this challenging time. If you need to leave a message when you call, a career center staff member will respond to your message within 48 hours. Stay well!

Unemployment Assistance

Notice to Individuals Currently Receiving Unemployment Benefits

The week ending Saturday, July 25, 2020 is the last week for the $600 Federal Pandemic Unemployment Compensation (FPUC) payment. The final $600 FPUC payment will be paid when eligible beneficiaries receive their payment for the week ending Saturday, July 25, 2020.   Eligible beneficiaries will continue to receive their regular benefit payments whether under regular Unemployment Insurance (UI), Pandemic Unemployment Assistance (PUA), or Pandemic Emergency Unemployment Compensation (PEUC).  If you have questions about your benefit payments please contact the Department of Unemployment Assistance.

The Department of Unemployment will be hosting daily virtual town hall meetings where they will take constituents through a step by step process of achieving a successful unemployment claim and taking questions from
claimants across the Commonwealth.

Sign up for a virtual town hall session here.

The MassHire Cape and Islands Career Center has been pleased to assist our constituents with their unemployment questions while Department of Unemployment Assistance has been working to provide their services remotely.

As DUA continues to add staff, we will be referring all unemployment questions to their workflow. Please know that we are still providing job search and workforce development services and will be here to assist in your job search efforts. Below is the link to the Unemployment Assistance Contact Request.


Also, here is a link to additional information we encourage you to review.


To get COVID-19 Unemployment Eligibility Information click below:

COVID-19 Unemployment Eligibility Information

Pandemic Unemployment Assistance (PUA) provides payment to workers not traditionally eligible for unemployment benefits (self-employed, independent contractors, workers with limited work history, and others) who are unable to work as a direct result of the coronavirus public health emergency.

Find out more, and if if you are eligible below:

CARES Act: Are you covered?

The federal CARES Act was signed into law March 27, 2020. The Act provides enhanced Unemployment Insurance (UI) benefits and Pandemic Unemployment Assistance (PUA) for Massachusetts workers.

Find Out More About CARES

COVID 19 Economic Impact Payment

The FDIC is assisting individuals who do not currently have a bank account but would like to receive their economic impact check via direct deposit.  If you do not have an account, many banks offer ways to open one remotely – online or through a mobile app – without going to a bank branch. As long as you have a computer or a smartphone with access to the Internet, it is easy to get started. The link below includes a video and connection to lists of banks that allow online account opening, as well as some that allow people to open an account now and fund it later with the Economic Impact deposit.

Economic Impact Payments

To stay up to date on the Commonwealth of Massachusetts guidance and response regarding COVID-19 visit www.mass.gov/resource/information-on-the-outbreak-of-coronavirus-disease-2019-covid-19.

General Announcements and Resource Links

Jobseeker and Unemployment Information:

All Career Center Seminars (CCS) and Re-employment Services & Eligibility Assessments (RESEA) have been postponed. You can register online for the Virtual Career Center Seminar here. Career Center staff will contact you to confirm your registration. Please be assured that benefits will NOT be impacted as a result. 

All on-site Workshops and Recruitments held at the MassHire Cape and Islands Career Center are postponed. You can register here for Virtual Workshops for help with your job search.

In addition, recorded versions of the career center’s more popular workshops are available online through our member portal. To become a member, click here.

To Become A Member

Virtual Job Fairs are being scheduled on a regular basis.  Check the events calendar for upcoming job fairs.

The Executive Office of Labor and Workforce Development (EOLWD) and the Department of Unemployment Assistance (DUA), in coordination with the U.S. Department of Labor (USDOL) are taking a series of actions to assist workers and employers. 

To file a new Unemployment Claim or have a question on an existing claim please visit: https://www.mass.gov/how-to/apply-for-unemployment-benefits anytime or call by phone at (877) 626-6800 Monday – Friday from 8:30 am – 4:30 pm.

If you are a Veteran seeking services please visit the following link for a listing of services and contact information: https://masshire-capeandislands.com/veterans-services/ 

Business Services and Resources:

The MassHire Cape and Islands Business Services Team remains available to assist employers. For a list of services and contact information please visit: https://masshire-capeandislands.com/employers/

The Commonwealth of Massachusetts is providing a variety of resources and services to assist businesses during this difficult time. For information regarding financial assistance, tax relief measures, and alternatives to layoffs please visit: www.mass.gov/info-details/covid-19-resources-and-guidance-for-businesses

For information on Unemployment Insurance resources, click here:

Unemployment Insurance for Employers

Frequently Asked Questions About COVID-19: Employee Rights and Employer Obligations

FAQ about COVID-19 for Employers

To apply for financial assistance, click here:

Financial Assistance for Employers